Think Big Photos Return Policy

Your satisfaction is important so we have a 100% Satisfaction Guarantee on our products. If you are not happy with your product, please follow the steps below. To resolve return issues in a timely manner, you must contact us within 7 days of receipt of the order.

To Replace Your Order
Please contact us with the order number and a description of the problem. Quality is important so we might ask you to return samples of defective merchandise for inspection. If your order was damaged during shipping, you may need to hold on to the damaged item for inspection by the shipping carrier.

To Get a Refund
Visit the Customer Support page and send us an email with your order number and the reason for your return. We will email you a Return Item form to include inside the return shipment. We are not able to issue refunds for return shipping charges. Please allow two to four weeks once we receive your return for your refund to be processed.